Returns & Exchanges

At Perfect Locks, we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a 30-day return and exchange policy for items in their original, unused condition.

Return Process

• 1.
  Initiate Your Request

  Log into our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the product remains in its pristine, resaleable state.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects and approves your return, your refund or exchange will be processed within 5-7 business days.